Privacy Policy

Christmas Glow Co. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information provided through our website, forms, phone calls, text messages, and other communications.

Information We Collect

We may collect personal information including your name, email address, phone number, service address, and information related to your requested services.

We use this information to provide estimates, schedule appointments, communicate about services, process customer requests, provide account or appointment updates, and send marketing or promotional communications when permitted.

SMS/Text Messaging

By providing your mobile phone number and opting in to receive text messages from Christmas Glow Co., you consent to receive SMS communications related to our services.

SMS communications may include:

  • Quote and estimate follow-ups

  • Appointment confirmations and reminders

  • Scheduling and installation updates

  • Customer service messages

  • Payment or account notifications

  • Seasonal service reminders

  • Promotions and special offers

Message frequency may vary depending on your interactions with Christmas Glow Co., your scheduled services, and promotional activity.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. After opting out, you will no longer receive SMS messages unless you choose to opt in again.

For assistance, you may reply HELP or contact Christmas Glow Co. directly.

Mobile Information Privacy

Mobile phone numbers, SMS consent information, and SMS opt-in data will not be shared or sold to third parties for marketing or promotional purposes.

We will not sell, rent, or distribute your mobile phone number to third parties for their own marketing purposes.

How We Use Your Information

Personal information may be used to:

  • Respond to inquiries and provide quotes

  • Schedule and manage services

  • Communicate with customers

  • Process transactions

  • Improve our services and customer experience

  • Send service-related notifications

  • Send marketing communications when consent has been provided

Information Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.

Your Choices

You may request to update or correct your personal information or ask to stop receiving marketing communications at any time.

Email communications may be unsubscribed from using the unsubscribe link contained in applicable marketing emails.

SMS communications may be stopped by replying STOP.

Changes to This Privacy Policy

Christmas Glow Co. may update this Privacy Policy periodically. Any updates will be posted on our website with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact Christmas Glow Co. through the contact information provided on our website.

Effective Date: September 4, 2026

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions

1. The messaging program may consist of general customer care messaging to answer questions and provide support to customers, and/or marketing messaging that include discount codes, special deals or texts promoting our products/services, depending on which programs(s) you opt in to. We will only send content you have explicitly signed up to receive via our opt-in process. Messages will be sent from (321) 527-8463.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at office@christmasglowsco.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at office@christmasglowsco.com